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Christy Chen on why today’s chatbots aren’t built to help you know yourself

Contributed, Digital Marketing, Opinion, SEO Tips, Technology /

Christy Chen, founder of Cit Labs, argues that AI chatbots fail at emotional support not because the technology is incapable but because the models were optimized for engagement, trained on text that performs support rather than delivers it, and lack physiological signal. Her startup combines EEG data with clinician-defined guardrails to build something purpose-built for […]

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Instagram’s head says engagement falls by half without the algorithm

Digital Marketing, Media, SEO Tips, social media, Technology /

Adam Mosseri has warned that users who switch off Instagram’s recommendation system end up with a worse experience, telling an Australian press briefing that engagement can fall by as much as 50% and that satisfaction scores fall off a cliff. Mosseri spoke on Thursday as Australia consults on legislation that would force platforms to prompt […]

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