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Zendesk will end the year with about $400m of AI revenue, up from about zero two years ago, chief executive Tom Eggemeier told TNW. Most of it comes from AI agents that customers pay for only when they resolve a case. Eggemeier has run Zendesk since late 2022. Before that, he was a partner at […]
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Zendesk CEO Tom Eggemeier says Meta’s Muse saved him $3,105 in five days Read More »
Heathrow Airport has extended its partnership with Adobe and will rebuild its main website on Adobe’s AI customer experience software, the two companies announced on 8 October. The new site will run on Adobe CX Enterprise. The system uses AI agents, software that can carry out tasks on its own, to manage how a business attracts […]
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Adobe will power Heathrow’s new website and AI search push Read More »
Microsoft priced its first Nvidia-powered Surface at $2,599.99 and claimed on stage that it doubles a MacBook Pro M5 on local AI prompts, without publishing how either figure was measured. The chip inside is built on Arm’s architecture, from the Cambridge company Nvidia failed to buy in 2022. Microsoft has priced its first Nvidia-powered laptop […]
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Microsoft says new $2,599 laptop with Nvidia chip outperforms MacBooks Read More »
HubSpot is eliminating about 660 roles, 7% of its workforce, in a restructuring its chief executive calls an AI strategy shift while insisting it is not driven by AI efficiencies. Its SEC filing concedes the timetable depends on local consultation law, which in Ireland means a statutory 30-day minimum and criminal penalties for ignoring it. […]
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HubSpot to cut 660 jobs as the company pivots to AI Read More »
San Francisco’s board of supervisors unanimously passed a 45-day moratorium on new data centres, extendable to 22 months, halting a Bayview expansion and a 49.5 MW Dogpatch project. Europe paused first and for a different reason, the grid, and now finds it cannot build the capacity the Commission wants. San Francisco has paused new data […]
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San Francisco pauses new data centres in the hometown of AI Read More »
Miro co-founder and chief executive Andrey Khusid says adding AI to existing teams and processes will not deliver its full productivity gains. Companies need to redesign how work happens from the ground up, he said. He spoke at Wave by Vento in Turin on Wednesday. “One of the big challenges is how not to put […]
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Miro CEO says companies must redesign work around AI, not bolt it on Read More »
DoorDash co-founder and chief executive Tony Xu says more AI agents will mean more demand for physical delivery networks, and even for human labour. He spoke on Wednesday at Wave by Vento in Turin, in a session titled “Inside the Making of DoorDash”. AI agents have probably already overtaken humans in the number of things […]
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DoorDash’s Tony Xu says AI agents will increase demand for human labour Read More »
Alibaba co-founder and chairman Joe Tsai says open-source AI is the only way for Europe to become independent in the technology. He spoke to founders and investors on Wednesday at Wave by Vento in Turin, in a session titled “The Other Side of the Story”. “Open source is the opportunity for Europe… That’s the approach […]
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Alibaba’s Joe Tsai says open source is Europe’s only way to AI independence Read More »
Paramount has completed its purchase of Warner Bros. Discovery and renamed the combined company Skydance. The company announced the close on Tuesday, and its shares now trade on the New York Stock Exchange as SKYD. Warner Bros. Discovery shareholders received about $31.02 a share in cash. Skydance owns two major film studios, Paramount Pictures and […]
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Paramount closes Warner Bros deal as Skydance and plans a single streamer Read More »
SpaceX and the commercial space industry want the FCC to abolish the third-party council that coordinates the radio spectrum used by rocket launches and aircraft flight testing, replacing it with an unspecified system of self-coordination. Boeing, Lockheed Martin, RTX and GE Healthcare have objected, while the European Commission is moving the other way and reserving […]
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SpaceX petition on launch spectrum meets opposition from aerospace and healthcare Read More »