Artificial Intelligence

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What AI is actually doing to jobs in Europe

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In January 2026, London’s mayor gave a blunt warning that has reverberated far beyond City Hall: artificial intelligence could trigger “mass unemployment” in the capital’s core industries unless policymakers act now. His words came with an unexpected counterweight: an announcement of free AI training and a dedicated task force to help workers adapt. This juxtaposition captures a tension shaping Europe’s labour landscape: fear and opportunity locked in the same story. The anxiety isn’t limited to one city. Across the continent, debates about AI’s impact on jobs are intensifying. Visionaries and critics paint dramatically different pictures. Some technologists warn that advanced…

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When shopping stops being a place

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For years, online shopping followed a fixed path. Search bar, product grid, filters, checkout. The interface barely changed, even as everything else on the internet did. That path is now breaking. Monday 12 January, 2026, JD Sports Fashion plc (JD Group) became one of the first large retailers to let US customers search and buy sneakers directly inside AI chatbots, including ChatGPT, Microsoft Copilot, and Google Gemini. No website visit. No app. Just a conversation that ends with a payment. Basically, a customer can chat with an AI bot, say “add these shoes to my cart,” and complete a purchase in…

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AI Skills

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For the past few years, artificial intelligence has been discussed almost exclusively in terms of models. Bigger models, faster models, smarter models. More recently, the focus shifted to agents, systems capable of planning, reasoning, and acting autonomously. Yet the real leap in usefulness does not happen at the model level, nor at the agent level. It happens one layer above, at the level of Skills. If models represent intelligence and agents represent coordination, Skills are where AI becomes operational and valuable in the real world. A Skill is not a prompt. It is not a chatbot. And not an agent.…

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AI is old news. Generative AI is the future.

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The term Artificial Intelligence (AI) is well known, often evoking futuristic movies like Robocop, Terminator and The Matrix. Yet what many don’t realize is that AI has been part of our lives for decades. When you finish watching a movie on a streaming platform and instantly see recommendations for similar content, that’s AI. When you’re shopping online and an entire page of suggested products appears, that’s AI. Even the digital ads you see are powered by machine-learning algorithms designed to optimize engagement, clicks, and conversions. Companies have relied on AI rule-based automation, routines, and machine-learning algorithms for years to power their systems and business processes. So when…

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ChatGPT Health has arrived

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I’ve said this many times: the products we see on the market are rarely visionary leaps. Most of the time, they are mirrors. They reflect people’s habits, shortcuts, fears, and small daily behaviours. Design follows behaviour. Always has. Think about it. You probably know at least one person who already uses ChatGPT for health-related questions. Not occasionally. Regularly. As a second opinion. As a place to test concerns before saying them out loud. Sometimes even as a therapist, a confidant, or a space where embarrassment does not exist. When habits become consistent, companies stop observing and start building. At that…

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Who decides the best AI?

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The AI industry has become adept at measuring itself. Benchmarks improve, model scores rise, and every new release arrives with a list of metrics meant to signal progress. And yet, somewhere between the lab and real life, something keeps slipping. Which model actually feels better to use? Which answers would a human trust? Which system would you put in front of customers, employees, or citizens and feel comfortable standing behind it? That gap is where LMArena has quietly built its business, and why investors just put $150 million behind it at a $1.7 billion valuation, in a Series A round.…

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Answer engine optimization trends in 2026: How AEO is transforming the landscape

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Emerging trends in answer engine optimization presentation on screen

Emerging trends in answer engine optimization are reshaping how brands earn visibility, trust, and demand in AI-powered search. Answer engines like ChatGPT, Google AI Overviews, Perplexity, and Gemini now deliver fully synthesized answers directly to users, compressing the traditional customer journey. According to HubSpot’s Consumer Trends Report, 72% of consumers plan to use AI-powered search for shopping more frequently.

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