Future of work

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Microsoft dropped the one survey question its employees actually cared about

For years, one question in Microsoft’s internal employee survey served as a reliable pressure gauge. It asked whether staff felt they were getting a “good deal at Microsoft,” defined as “a reasonable balance between what I contribute to Microsoft and what I get in return.” When the scores dropped low enough, the company responded with significant […]

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Uber cuts nearly a quarter of its HR division as new president reshapes the company from the inside

Three weeks into her expanded role as president and chief corporate affairs officer, Jill Hazelbaker is already cutting. Uber announced on Wednesday that it is eliminating 23% of positions in its People and Places division, the unit responsible for human resources, recruitment, workplace facilities, and culture. The cuts, many targeting senior roles, represent less than […]

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OpenAI is turning Codex from a coding tool into an enterprise work platform, and non-developers are adopting it 3x faster than engineers

OpenAI announced a major expansion of Codex on Tuesday, transforming its AI coding agent into a broader enterprise work platform with three new capabilities: Sites, a feature that lets users create and share hosted interactive web applications; Annotations, an in-place editing tool; and six role-specific plugins that aggregate 62 popular business applications including Snowflake, Figma, […]

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Wix is cutting 20% of its workforce as a strong shekel and AI competition squeeze the website builder from both sides

Wix is laying off approximately 1,000 employees, roughly 20% of its workforce, in the largest round of cuts in the company’s history. CEO and co-founder Avishai Abrahami announced the decision on 28 May in a message posted publicly on X and sent simultaneously to all staff. He framed the restructuring as a company-wide change driven by two […]

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Zendesk hires serial enterprise CMO Tifenn Dano Kwan as it bets everything on AI agents

Zendesk has appointed Tifenn Dano Kwan as its new chief marketing officer, bringing in a veteran enterprise SaaS marketer as the company accelerates its pivot toward AI-powered customer service. Dano Kwan replaces Kelly Waldher, who joined the company from Google in 2023. The appointment comes at a defining moment for Zendesk. The company has spent […]

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ClickUp cuts 22 per cent of staff and introduces $1 million salary bands for those who remain

ClickUp, the $4 billion productivity platform, has cut 22 per cent of its workforce. CEO Zeb Evans announced the layoffs in a post on X, framing them not as a cost-cutting exercise but as a structural bet on AI. The savings, he said, will flow back to the employees who stay in the form of […]

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GitLab cuts 7% of workforce and flattens management in sweeping ‘agentic era’ restructuring

GitLab is slashing jobs, shrinking its geographic footprint, and reorganising its engineering teams as it bets its future on a world where AI agents, not humans, write most of the code. The DevOps platform company announced on 19 May that it will cut approximately 7% of its workforce, reduce its country presence by up to […]

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Meta begins cutting 8,000 jobs this week as record profits fund a $145 billion AI infrastructure bet

Meta will begin cutting approximately 8,000 jobs on 20 May, the largest single round of layoffs the company has undertaken since its 2023 restructuring, in a move that lays bare the scale of Mark Zuckerberg’s bet that artificial intelligence infrastructure is worth more than the people it replaces. The company is also cancelling 6,000 open […]

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The seven new job titles that AI created, from Claude Evangelist to Chief AI Officer

AI companies are not just changing the way people work. They are changing the kinds of roles that exist. Org charts are morphing as an entirely new class of jobs emerges, some with titles that did not exist two years ago, others that represent old professions reborn inside the technology industry. The hiring sprees stand […]

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How workplace infrastructure supports business performance

Every strong business is built on a firm foundation. This “infrastructure” is critical to surviving the demands of a startup, the pressures of scaling and the momentum of success. Workplace infrastructure is key to how a company performs. It enables activities, efficiencies and productivity. These components collectively help a company sink or swim over time. […]

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