Future of work

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At a private AI retreat, the vendor told us the tool won’t save you

Grady Sokaras, Zapier’s head of sales, opened a session at the company’s private AI retreat with a line about the kind of product Zapier sells. “A tool is never the solution,” Sokaras said. A company that buys the product and expects a transformation gets “one more piece of dependency or shelfware”. The retreat was Zapier […]

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Apple’s new CEO cuts managers to ship products faster, Bloomberg reports

Apple’s new chief executive, John Ternus, is reshaping the company to release products more often and cut layers of management, Bloomberg reported on Tuesday. Ternus, 51, took over on 1 September after Tim Cook’s 15 years in the job. Apple declined to comment. Ternus wants Apple to rely less on its fixed spring and autumn […]

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PwC survey of 49,000 workers finds most are falling behind on AI skills

Nearly two-thirds of workers have used AI at work in the past year. Yet fewer say they can get the training they need, PwC found in its 2026 Global Workforce Hopes and Fears Survey. The firm surveyed 49,364 workers across 48 countries and regions in May and June. It published the results on Tuesday. In […]

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Bill Gates tells Ezra Klein AI crossed bio and cyber thresholds this year

Bill Gates says AI crossed two danger thresholds early this year: it can now help a bioterrorist, and it can power a crippling cyberattack. He made the case on The Ezra Klein Show, in an interview published by The New York Times on Tuesday. “We crossed the cyber threshold and we crossed the bio threshold […]

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Copilot users’ photos reach human reviewers uncensored, 404 Media reports

Human contractors hired to improve Microsoft’s Copilot see the photos users upload for AI editing, with faces uncensored, Joseph Cox reported for 404 Media on Monday. They also see the prompts users type, and many of those requests are sexual, according to internal documents the outlet obtained. “Faces are always uncensored, and many of the […]

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China extends AI travel curbs to executives’ families, Bloomberg reports

China now requires the families of some top AI and chip executives to get Beijing’s approval before travelling abroad, Bloomberg News reported, citing people familiar with the matter. The rule covers spouses and children, even for short trips. Government agencies have started telling affected people about the wider restrictions, Bloomberg reported. Those covered include prominent […]

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HiringCafe lands $6.8M to fix the broken job hunt with AI talent agent

The modern job search has devolved into a notoriously soul-crushing endeavor. Candidates fire hundreds of resumes into the void. They navigate an endless stream of expired ‘ghost jobs’. And they compete against automated mass-application bots for a fraction of the actual open roles. It’s a frustrating, high-friction loop. Legacy job boards, built primarily around employer […]

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81% of CIOs lack full oversight of AI agents built outside IT, Dataiku says

Most chief information officers cannot fully see the AI agents their staff build outside approved systems, a survey by Dataiku found. 81% of the 685 CIOs polled said they lack complete oversight of AI agents created outside formal channels. The Harris Poll ran the survey online for Dataiku from 9 to 29 July. It covered […]

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Booking.com says it built AI tools it wishes it had bought off the shelf

“AI isn’t going to take your job. Somebody who embraces it and learns faster than you might. AI is not going to take away your customers. A company that uses it more smartly than you do might,” Booking.com chief business officer James Waters said. Booking.com built AI orchestrations and other tools it now wishes it […]

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Zendesk and Sierra say AI agents should be paid per result, not per seat

Zendesk CEO Tom Eggemeier and Sierra co-founder Clay Bavor said on Wednesday that per-seat pricing for software is on its way out. They spoke at HumanX in Amsterdam. In separate sessions, both said customers should pay for AI agents only when the agents get a job done. “Unequivocally: seats are dead,” Eggemeier said. Both sell […]

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