Future of work

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Zendesk hires serial enterprise CMO Tifenn Dano Kwan as it bets everything on AI agents

Zendesk has appointed Tifenn Dano Kwan as its new chief marketing officer, bringing in a veteran enterprise SaaS marketer as the company accelerates its pivot toward AI-powered customer service. Dano Kwan replaces Kelly Waldher, who joined the company from Google in 2023. The appointment comes at a defining moment for Zendesk. The company has spent […]

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ClickUp cuts 22 per cent of staff and introduces $1 million salary bands for those who remain

ClickUp, the $4 billion productivity platform, has cut 22 per cent of its workforce. CEO Zeb Evans announced the layoffs in a post on X, framing them not as a cost-cutting exercise but as a structural bet on AI. The savings, he said, will flow back to the employees who stay in the form of […]

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GitLab cuts 7% of workforce and flattens management in sweeping ‘agentic era’ restructuring

GitLab is slashing jobs, shrinking its geographic footprint, and reorganising its engineering teams as it bets its future on a world where AI agents, not humans, write most of the code. The DevOps platform company announced on 19 May that it will cut approximately 7% of its workforce, reduce its country presence by up to […]

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Meta begins cutting 8,000 jobs this week as record profits fund a $145 billion AI infrastructure bet

Meta will begin cutting approximately 8,000 jobs on 20 May, the largest single round of layoffs the company has undertaken since its 2023 restructuring, in a move that lays bare the scale of Mark Zuckerberg’s bet that artificial intelligence infrastructure is worth more than the people it replaces. The company is also cancelling 6,000 open […]

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The seven new job titles that AI created, from Claude Evangelist to Chief AI Officer

AI companies are not just changing the way people work. They are changing the kinds of roles that exist. Org charts are morphing as an entirely new class of jobs emerges, some with titles that did not exist two years ago, others that represent old professions reborn inside the technology industry. The hiring sprees stand […]

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How workplace infrastructure supports business performance

Every strong business is built on a firm foundation. This “infrastructure” is critical to surviving the demands of a startup, the pressures of scaling and the momentum of success. Workplace infrastructure is key to how a company performs. It enables activities, efficiencies and productivity. These components collectively help a company sink or swim over time. […]

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GM, Ford, and Stellantis have cut 20,000 white-collar jobs. AI is about to accelerate the trend.

General Motors, Ford, and Stellantis have together eliminated more than 20,000 US salaried jobs from their recent employment peaks this decade, a 19% reduction of their combined white-collar workforces, according to public filings and employment data analysed by CNBC. The cuts accelerated this week when GM laid off between 500 and 600 IT workers in […]

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GM, Ford, and Stellantis have cut 20,000 white-collar jobs. AI is about to accelerate the trend. Read More »

How Coinspaid became one of fintech’s top remote-first employers

  Fintech is a sector known for speed and pressure. Employment is usually described in the language of momentum: rapid growth, market disruption, fast-paced decisions. However, this language has stopped resonating with strong candidates. Millennials and Gen Z in particular tend to seek a sense of purpose at work, with roughly 9 out of 10 […]

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Wall Street’s six largest banks cut 15,000 jobs and posted $47 billion in profits. The CEOs stopped pretending.

  The six largest American banks shed 15,000 employees in the first quarter of 2026 while posting 47 billion dollars in collective profits, up 18 per cent year on year. The chief executives are no longer hedging. Jamie Dimon said artificial intelligence will eliminate jobs and that people should stop sticking their heads in the […]

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Expanding pathways to opportunity through apprenticeship degrees in a changing workforce landscape

Picture a woman in her mid-30s assessing her options, balancing household expenses with a long‑held ambition to enter a more purpose‑driven profession. A transition into teaching or nursing holds deep meaning, yet most degree pathways require time away from a steady income and a financial commitment that demands careful planning. The desire to move forward […]

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