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Swiss prosecutors investigate data leak at federal pension fund Publica

Publica, the pension fund that provides pensions for staff of the Swiss federal government, has confirmed today that a data leak occurred as a result of a cyberattack on one of its external software suppliers. The Swiss government stated that the supplier discovered the attack at the end of September and then filed a criminal […]

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Amazon reportedly cuts jobs in its retail unit during Prime Big Deal Days sale

Amazon has cut a small number of office jobs, mostly in its Stores division, the company confirmed on Wednesday. The cuts came during Prime Big Deal Days, its two-day sale on October 6 and 7. Business Insider first reported the layoffs, and then a person familiar with the matter told Reuters that fewer than 1,000 office […]

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Zendesk CEO Tom Eggemeier says Meta’s Muse saved him $3,105 in five days

Zendesk will end the year with about $400m of AI revenue, up from about zero two years ago, chief executive Tom Eggemeier told TNW. Most of it comes from AI agents that customers pay for only when they resolve a case. Eggemeier has run Zendesk since late 2022. Before that, he was a partner at […]

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