Artificial Intelligence

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Zendesk hires serial enterprise CMO Tifenn Dano Kwan as it bets everything on AI agents

Zendesk has appointed Tifenn Dano Kwan as its new chief marketing officer, bringing in a veteran enterprise SaaS marketer as the company accelerates its pivot toward AI-powered customer service. Dano Kwan replaces Kelly Waldher, who joined the company from Google in 2023. The appointment comes at a defining moment for Zendesk. The company has spent […]

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YouTube mentions are the single strongest predictor of whether AI will recommend your brand, according to a study of 75,000 companies

A study of 75,000 brands by SEO platform Ahrefs has found that YouTube mentions are the strongest correlated signal for whether a brand appears in AI-generated search results, outperforming every other factor the researchers tested across ChatGPT, Google AI Mode, and Google AI Overviews. YouTube mentions, defined as any time a brand name appears in […]

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Amazon is now selling its AI shopping technology to other retailers, and Kate Spade is the first customer

Amazon Web Services has launched a product that lets retailers build their own AI-powered shopping assistants using the same technology that powers Amazon’s Alexa for Shopping. The AWS Agentic Shopping Assistant packages architecture guidance, starter code, and hands-on support from AWS’s Generative AI Innovation Center into a solution that the company says can be deployed in […]

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Airis Labs comes out of stealth with $60M and a video-intelligence pitch to defence agencies

The Tel Aviv-founded defence-AI firm has closed a $31M Series B led by PSG Equity, bringing total funding to $60M as it scales US operations from Washington DC. Airis Labs, the defence-AI startup that has spent the past two and a half years operating in stealth, emerged publicly on Tuesday with $60m in total funding, […]

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YouTube will now automatically label AI-generated videos, whether creators disclose them or not

YouTube has announced that it will begin automatically detecting and labelling videos that contain significant photorealistic AI-generated content, using internal signals rather than relying on creators to disclose it themselves. The change marks a shift from the platform’s existing system, which has depended on voluntary creator disclosure since it launched in 2024. The automatic labels […]

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The long view of property valuation: e2Value on why historical context matters in a new era of AI

For many participants across insurance and property ecosystems, current valuation challenges did not emerge from a single moment or event. Multiple economic cycles, demographic shifts, evolving construction practices, and changing consumer expectations have accumulated over time, creating a landscape that can sometimes feel difficult to fully trace. Limited visibility into how these layers developed has […]

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Stord raises $250 million to give independent brands the shipping speed they need to compete with Amazon

Stord, a logistics technology company that helps retailers manage inventory, checkout, and fulfillment, has raised $250 million in a Series F round that values the company at $3 billion. The round was led by Strike Capital with participation from Founders Fund, Kleiner Perkins, Franklin Templeton, Baillie Gifford, G Squared, and Bond. The funding doubles Stord’s valuation […]

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xAI told staff to stop mingling with Cursor employees, weeks after they started working together

  Elon Musk’s xAI has told employees to limit their contact with staff from Cursor , the AI coding startup that SpaceX has an option to acquire for $60 billion. The directive came from James Burnham, xAI’s general counsel and former chief lawyer at the Department of Government Efficiency, according to Bloomberg. Burnham sent guidelines to […]

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Wall Street is paying $25,000 a day for AI trainers who used to work there

Felipe Sinisterra and Dave Wang, two ex-bankers, are booked out for the next two months teaching financial institutions to actually use the AI tools they have already bought. Felipe Sinisterra and Dave Wang, two former investment bankers, are charging banks and investment funds up to $25,000 a day to teach senior staff how to use […]

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