Digital Marketing

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Zendesk and Sierra say AI agents should be paid per result, not per seat

Zendesk CEO Tom Eggemeier and Sierra co-founder Clay Bavor said on Wednesday that per-seat pricing for software is on its way out. They spoke at HumanX in Amsterdam. In separate sessions, both said customers should pay for AI agents only when the agents get a job done. “Unequivocally: seats are dead,” Eggemeier said. Both sell […]

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US rejects global AI governance at UN Security Council

The United States is rejecting any global governance of advanced AI, telling the UN Security Council in New York today that each country should regulate the technology itself. Michael Kratsios, director of the White House Office of Science and Technology Policy, delivers the US statement after the meeting’s four briefers from science and industry. “The frontier of […]

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Yahoo CEO says micropayments will never be enough for publishers

Yahoo will keep its AI answer engine Scout full of links back to publishers, CEO Jim Lanzone said on Wednesday. He spoke on stage at HumanX in Amsterdam. He said micropayment deals will not pay publishers enough, and that Yahoo prefers search advertising instead. Lanzone said links serve two purposes. They let people check sources […]

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