Future of work

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Eight months ago Altman wanted an AI CEO. Now he says nobody does.

In November, Sam Altman wanted OpenAI to be the first big company run by an AI boss. He said it would be an embarrassment if it were not. This week, he said people do not want an AI boss at all. “Shame on me if OpenAI is not the first big company run by an […]

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The man who coined ‘agentic AI’ is betting it won’t take your job

Andrew Ng helped give the AI industry its vocabulary, from “AI is the new electricity” to “agentic AI.” His new company bets against the phrase everyone else is using: that AI will take your job. Ng has founded LearnVector, an AI-native learning startup, and Coursera is backing it with $100m, first reported by Axios. The […]

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Starbucks’ AI tool didn’t die in a pilot. It died in 11,300 stores.

Starbucks told NomadGo on 3 April that it was scrapping the AI inventory tool the Redmond startup had built for it. Within days the 30-person company cut a large part of its workforce, according to GeekWire. The cuts included the technical team that ran the Starbucks account. Starbucks did not tell its own baristas for […]

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AI is turning B2B outreach into a tragedy of the commons

AI did not make buyers easier to reach. It made everyone cheaper to interrupt. A modern AI sales agent can research a company, identify a plausible buying signal, compose a personalised email, schedule follow-ups, evaluate the response, and hand a qualified opportunity to a human salesperson. Major CRM vendors now market agents that research leads, […]

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Young adults are using ChatGPT to script their in-person conversations. Psychologists call it an “epidemic of self-mistrust.”

A growing number of young adults are using AI chatbots to script not just their texts but their in-person conversations, the Wall Street Journal reported. Niharika Abbaraju, a 20-year-old cancer researcher, uses ChatGPT at work for research, but off the clock it becomes her conversation coach, drafting dating app lines, party icebreakers, and real-time responses […]

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Young adults are using ChatGPT to script their in-person conversations. Psychologists call it an “epidemic of self-mistrust.” Read More »

CXMT’s founder is giving 40% of his new fortune to his workers

Zhu Yiming got about $10bn richer on Monday. He has promised to give roughly $5.6bn of it away, and not to charity. The chairman of CXMT saw his fortune climb nearly 300% to $13.9bn when the memory chipmaker closed its Shanghai debut up 466%, according to the Bloomberg Billionaires Index. About 40% of that is […]

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Jeff Bezos says stress is a signal to work harder, not a reason to stop

Jeff Bezos, the founder of the company that just became the number one Fortune 500 business, says the cure for anxiety is not rest or meditation but action. Speaking at the Museum of Flight in Seattle in 2017, Bezos told an audience of students that stress is a signal from the body that something is […]

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AI chatbots are quietly becoming the uninvited third person in people’s relationships

A Pew Research Center survey published last month found that one in five Americans aged 18 to 29 have used AI chatbots for emotional support or advice, and a separate YouGov poll found that 13 percent of US adults have shared a secret or problem with a chatbot that they had not told any human. […]

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Remote worker with anxiety wins discrimination case after employer refused to let her turn off her camera

A UK employment tribunal has ruled that forcing a remote worker with anxiety, ADHD, and autism to turn on her camera during a video training session amounted to disability discrimination. Laura Tait, a home-based travel consultant at Holiday Extras, was awarded compensation after the Croydon tribunal found the company failed to make reasonable adjustments for […]

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Google’s Gemini delay exposes a deeper problem: employee morale

Google is losing a race it once led, and the problem may be its own people. Six current and former DeepMind employees told Axios that low morale is slowing the lab’s model releases, Axios reported. The immediate symptom is Gemini 3.5 Pro. Google’s most powerful model is months behind, according to Bloomberg. Google did ship […]

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