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AI hallucinations are making entitled customers even worse

Madison, a server in New York City, greets every table by asking about each diner’s allergies. Lately, there have been some close calls. “Sometimes people will tell me they have a shellfish allergy, and I’ll come back, and they won’t ask me any questions,” says Madison, who asked that her last name be withheld to […]

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Inside Microsoft’s big Copilot rethink

Last week, Microsoft CEO Satya Nadella hosted an intimate, invite-only event for leaders from some of its key enterprise customers. Instead of a flashy media event, Nadella outlined the future of Copilot directly to the customers Microsoft really cares about, pitching its latest rethink of the AI assistant as the “OS for work.” Microsoft is […]

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NYC is now the first city in America that bans sketchy subscriptions

New York City residents struggling to get out of recurring subscription fees can now submit complaints to the city government. As of Thursday, the city’s click-to-cancel rule has taken effect, which requires businesses to make it as easy to cancel a subscription as it is to sign up. That means a gym that lets you […]

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OpenAI’s new agent is a shot at Meta — but can it compete with free?

At OpenAI’s annual DevDay conference, the company pulled out all the stops to compete with its rivals – primarily Meta, whose Muse AI agent platform has seen early runaway success. CEO Sam Altman walked onstage to cheers and announced Dots, a “real-deal AI” agent powered by GPT-6 Astra, “inspired by the cool agents that we […]

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The AI Tamagotchis are coming

While AI has made plenty of inroads on people’s phones and computers, it’s largely failed in dedicated devices. But over the next year, two major AI companies, Meta and OpenAI, will attempt to change that. And they’re apparently betting on a similar path: testing appetite for physical hardware with their cutesy software agents. “Hardware is […]

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Asus won’t say how it escaped the US router ban

This spring, the United States banned all future foreign-made consumer routers – effectively all future routers – unless their makers could 1) convince the US government that they weren’t a national security threat, and 2) submit “a detailed, time-bound plan to establish or expand manufacturing in the United States.” As of September 9th, Asus now […]

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OpenAI won’t go public until its models are safe

For months, people have wondered when OpenAI will go public. CEO Sam Altman says it won’t happen until the company can make better promises about model safety, with no firm timeline in sight. “We intend to continue with AI progress … but as the models have had this surge forward in capability, and we see […]

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Protesters gather at OpenAI’s DevDay

On Tuesday, OpenAI’s annual DevDay event began with protests, flyers and chants. “Sam Altman, get off it, put people over profit,” said a group of protesters marching in a circle in front of a series of signs that spelled out “PEOPLE OVER PROFIT.” More than a dozen organizations came together to sponsor a rally outside […]

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